What to bring

• Bring a valid photo ID if you have purchased a concession ticket (Senior Card, Pensioner Card, DVA Health Card, Student Card, Companion/Carer Card).
• Bring your booking confirmation (printed or digital) for ticket redemption.
• Dress appropriately for the weather, as the gondola ride offers panoramic views and may be exposed to outdoor conditions.

What’s not allowed

• Meals and refreshments are not included unless specified in special packages.
• Pets are not permitted, except for registered assistance animals.
• Smoking, alcohol, and illegal substances are strictly prohibited on the premises.
• Large bags, suitcases, and bulky items are not allowed inside the gondola cabins.

Accessibility

• The experience is wheelchair accessible. Accessible facilities and staff assistance are available for guests with mobility needs.

Additional information

• Tickets are valid for 12 months from the date of purchase and can be used on any day within opening hours.
• Children under 4 years ride free but must collect a gondola ticket before boarding.
• Family tickets are valid for 2 adults and 2 children (aged 4–16); additional child tickets are only available with a Family Ticket.
• Return tickets are valid for same-day travel only.
• Tickets purchased onsite are more expensive than online prices.
• Concession tickets require a valid ID for verification.
• Group ticket information is available separately under the ‘Group Enquiries’ tab.
• Unlimited gondola rides and additional discounts are available only with the Annual Pass.

Inclusions #

• One-way Gondola ride (based on option chosen)

• Round-trip Gondola ride (based on option chosen)

• Free ticket for children under 4 years (must collect a gondola ticket before boarding)

• Free ticket for carer/attendant with Companion and Carers Card holder

Exclusions #

• Meals and refreshments

• Transport to/from the attraction

• Upgrades or add-ons not specified in the ticket type

What to bring

• Bring a valid photo ID if you are purchasing or redeeming concession tickets (e.g., Senior Card, Pensioner Card, Student Card, Companion/Carer Card).
• Ensure you have your ticket (digital or printed) ready for entry.
• Children under 4 years require a free gondola ticket, which must be collected before boarding.

What’s not allowed

• Pets are not permitted, except for registered assistance animals.
• Smoking, alcohol, and illegal substances are strictly prohibited on the premises.
• Large bags, suitcases, and bulky items may not be allowed inside the gondola for safety reasons.

Accessibility

• Holders of Companion and Carers Cards may be accompanied by their carer/attendant free of charge.
• Please check with the venue for specific accessibility features and assistance if required.

Additional information

• Tickets are valid for 12 months from the date of purchase and can be used on any day within opening hours.
• Return tickets are valid for same-day travel only.
• Family tickets cover 2 adults and 2 children (aged 4–16); additional child tickets are available only with a Family Ticket.
• Tickets can be purchased online at a discounted rate or onsite at a premium price.
• Meals, tips, and transport to the venue are not included.
• Group tickets and special experiences (Picnic, Proposal, Mountain Biking) require separate enquiries and may have different inclusions.
• The experience may be busier during weekends and holidays; consider visiting during off-peak hours for a quieter ride.

Inclusions #

• Round-trip Arthurs Seat Eagle gondola ride

• Family pass for 2 adults and 2 children

• Free entry for children under 4 years (ticket required)

• Free carer/attendant entry with a valid Companion or Carers Card

• Free entry for service personnel on ANZAC Day and Remembrance Day

Exclusions #

• Food, equipment, and extras

• Travel outside operating hours

A smooth spa getaway with express transport from Melbourne and skip-the-queue entry at Peninsula Hot Springs.

• Everything you get: Enjoy round-trip express shuttle transfers from Melbourne, skip-the-queue priority entry to the Bath House, 3 hours of day bathing time, access to over 50 globally-inspired spa experiences, a modern air-conditioned coach, WiFi hotspots at entry, and guidance from an experienced road crew.
• Why choose this: The only experience combining hassle-free transport, priority access, and ample time to soak in Victoria’s award-winning hot springs, all in one seamless package.

Inclusions #

• Skip the entry

• 3 hours of day bathing time (over 50 spa experiences)

• Express morning shuttle to & from Peninsula Hot Springs

• Bath House Revitalise entry

• Wifi hotspots located at the entry

• Modern air-conditioned coach travel

• Hosted by an experienced road crew

• One Melbourne inner-city pick-up/drop-off point

Exclusions #

• Spa treatments and wellness activities (can be pre-booked)

• Locker, robe, and towel (available for hire at an additional cost)

• Food and drinks (available for purchase onsite, or bring your own)

• Hotel transfers pre/post tour itinerary to a nominated departure point

• Personal travel insurance

• Personal expenses

What to bring

• Bring swimwear or bathers and a towel (or hire on site for a fee).
• Bring a refillable plastic water bottle to stay hydrated; glass bottles are not permitted.
• Thongs (flip flops) are recommended for walking around pools and wet areas.
• Dress code: Swimsuits are required in the Bath House bathing area; rash vests and boardshorts are acceptable.
• Bring a small day pack only, as there is no storage for large luggage, prams, or strollers.
• Bring spending money for food, beverages, or optional hire of robe, towel, and locker (all onsite payments are cashless and, where possible, contactless).

What’s not allowed

• Large bags, suitcases, prams, and strollers are not permitted on the coach or at the hot springs due to limited storage.
• Glass containers and alcohol are strictly prohibited on the premises and on board the coach.
• Smoking is not permitted on the coach or within the hot springs facility.
• Pets are not allowed, except for registered service animals.
• Bathing in hot spring pools is not recommended during pregnancy or for people with heart conditions, hypertension, circulation disorders, or diabetes.
• Access to the Hill Top bathing area is restricted to adults only.

Accessibility

• This experience is not wheelchair accessible. Mobility scooters, wheelchairs, prams, and walking aids cannot be stored on the coach or at the hot springs.

Additional information

• Please arrive 5–10 minutes prior to the 8:20am pick-up at Regent Theatre – 191 Collins St, Melbourne.
• Children of all ages are welcome, but must be accompanied by an adult; infants require a child ticket and child safety seats can be requested at booking (subject to availability).
• Meals are not included; food and beverages are available for purchase at the Peninsula Hot Springs or you may bring your own (no glass or alcohol).
• Spa treatments and wellness activities are not included but can be pre-booked directly with Peninsula Hot Springs (subject to availability).
• Locker, robe, and towel hire are available on arrival as a bundle or individually (payable direct, cashless only).
• All onsite payments at Peninsula Hot Springs are cashless and, where possible, contactless.
• A low level of fitness is required for this experience.
• For your safety, comprehensive hygiene measures and regular sanitation are in place.
• The Peninsula Hot Springs may require you to sign a waiver form prior to entry.
• Personal travel insurance is highly recommended.

Ride the century-old Puffing Billy through the Dandenong Ranges and enjoy a stop at Emerald Lake—all in a half-day tour.

Everything you get: Hotel pickup from select Melbourne CBD locations and a smooth transfer to Belgrave. Enjoy a one-way journey on the Puffing Billy to Lakeside, followed by free time at Emerald Lake Park and the Lakeside Visitor Centre. The tour includes an English-speaking guide, premium coach seating with Wi-Fi, and a multilingual audio guide in 16 languages (via app).

Why choose this: A hassle-free way to experience Puffing Billy, ideal for first-timers or short-on-time travellers. With hotel pickup, a scenic train ride, and easy return to central Melbourne, it’s the simplest way to tick off this Victorian classic.

Inclusions #

• Hotel pickup from select Melbourne CBD locations

• One-way Puffing Billy steam train ticket

• Free time at Emerald Lake Park & Lakeside Visitor Centre

• Air-conditioned coach with Wi-Fi and upgraded seating

• Central Melbourne drop-off (Immigration Museum)

• English-speaking professional guide

• Multilingual audio guide (16 languages via app, bring headphones)

Exclusions #

• Hotel drop-off

• Food and drinks (bring your own or purchase at Lakeside café)

Inclusions #

• Full-day tour of Philip Island

• Round-trip transfers from Melbourne

• English-speaking guide

• Entry to Brighton Beach

• Entry to Moonlit Sanctuary Conservation Park

• Entry to Point Grant & The Nobbies

• Entry to Penguin Parade at Phillip Island National Park

• Access to boardwalk and visitor center

• Access to general viewing platform

Penguins Plus (if option selected)

• Access to Penguins Plus viewing platform

• Closest penguin pathway viewing

• Limited-capacity beachfront stand

Underground Viewing (if option selected)

• Access to underground viewing platform

• Eye-level penguin encounters

• Weatherproof indoor platform

Exclusions #

• Food and drinks (available to purchase onsite)