Melbourne river cruises

Carolyn

Mar 2025Verified booking

5/5

We loved learning about the history of different parts of the Yarra,it was very informative.Loved our female skipper,she was amazing to watch how she manoeuvred the boat into various places and we loved her commentary,she was witty !!!

Richard

Apr 2025Verified booking

4/5

It was enjoyable. We opted for the upstream and downstream tours. There was a half hour break between the two and the boat returns to the pickup point between them for the half hour and we needed to disembark for the duration of the break. There is a toilet on board and the seats are relatively comfy. Unfortunately the rain came down during the downstream tour so we couldn't get any good photos as the windows were covered in droplets but, that's Melbournes weather. All in all it was an enjoyable ride and we got to see Melbourne from a different perspective.

Carolyn

May 2025Verified booking

4/5

Nice weather great crew commentary

Jason

Mar 2025Verified booking

4/5

very informative,nice cruise up and down the yarra

Meena

Mar 2025Verified booking

4/5

Enjoyed the cruise. However due to high tide only could one way for 1 hour. Manager said has out request through for partial refund to headout. Expecting this back

Anne

Mar 2025Verified booking

4/5

We loved seeing the beautiful buildings and sites from the water view. The boat stopped halfway to pick up and drop off passengers. The entire ride on the boat was less than 2 hours.

Bruce

Jan 2025Verified booking

4/5

The first hour down the South Yarra was calm and clearly informative. During the second hour, there were a number of passengers who were totally disinterested in the commemtary and proceeded to converse loudly amongst themselves! It might be an idea to make a comment before departure to be considerate of those who want to enjoy the whole experience!

Christine

Jan 2025Verified booking

5/5

The tour was informative. The boat was clean. Staff on the boat were friendly and helpful. The ticket booth employee was a grumpy man. But overall the tour was 10/10

Stevie

Jan 2025Verified booking

5/5

Dave and crew were lovely and friendly. The views of Melbourne were awesome and commentary to support it taught us a lot about the city.

Nicola

Jan 2025Verified booking

3/5

The Tour required you to disembark from the boad, wait 15 minutes and then return to the boat to complete. This was not communicated and if was, we would have not taken the tour. The issue is, that their is very little shade and only a small proportion of seating, so if you are with ederly (which we were) it made the experience uncomfortable. Not sure why this detail was not clearly indicated on either the ticket or the webpage. Otherwise everything else was good.

Bernard

Jan 2025Verified booking

5/5

The cruise itself was fantastic. Great captain and commentator. The only criticism would be the organisation before embarking was bad. I had a QR code on my phone. I asked the guide about instructions and she ushered us to berth 2. At no stage did she say I needed to print off a ticket, it also doesn't say that on the email. Nearly missed the cruise because of this , it was a crazy few minutes. Really needs to be improved

Barbara

Mar 2025Verified booking

5/5

Ticketing experience was very straightforward. The whole trip was enjoyable and very informative.

marcela

Mar 2025Verified booking

5/5

Impressive view from the 88th floor of the Eureka, you can see the whole city. A visit not to be missed by anyone passing through Melbourne. You can also buy souvenirs of your visit. I bought our tickets through Headout which allowed us immediate entry, you just have to show the QR at the entrance.

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Carolyn

Mar 2025Verified booking

5/5

We loved learning about the history of different parts of the Yarra,it was very informative.Loved our female skipper,she was amazing to watch how she manoeuvred the boat into various places and we loved her commentary,she was witty !!!

Vu

Apr 2025Verified booking

5/5

Great view, I love the small balcony that I can be outside in the wind!

Laura

Apr 2025Verified booking

5/5

Great experience if it's your first time in Melbourne. Amazing view!!

Richard

Apr 2025Verified booking

4/5

It was enjoyable. We opted for the upstream and downstream tours. There was a half hour break between the two and the boat returns to the pickup point between them for the half hour and we needed to disembark for the duration of the break. There is a toilet on board and the seats are relatively comfy. Unfortunately the rain came down during the downstream tour so we couldn't get any good photos as the windows were covered in droplets but, that's Melbournes weather. All in all it was an enjoyable ride and we got to see Melbourne from a different perspective.

Carolyn

May 2025Verified booking

4/5

Nice weather great crew commentary

Anu

Apr 2025Verified booking

4/5

Overall a please experiance. There are complementry tea and copffe on board and teh crew are pretyy friendly

Lori

Mar 2025Verified booking

5/5

Gorgeous view and loved going at sunset. A bit crowded, but expected that!

Jason

Mar 2025Verified booking

4/5

very informative,nice cruise up and down the yarra

Ryan

Mar 2025Verified booking

5/5

The purchase process was easy.

Kerry

Apr 2025Verified booking

5/5

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

David

Apr 2025Verified booking

5/5

Overall it was a great experience.

Ann

Jun 2025Verified booking

4/5

The overall experience was reasonably good We had visitors from the UK & wanted them to see the penguin parade . Although we only had general viewing tx , we still had a good view of the beach area . However this was diminished slightly as the. Light directly behind us was not functioning ( the only one not working ) & we feel that this definitely affected our enjoyment, as it was difficult to see the pegiuins as clearly as we would have hoped had the light been in working order .A bit disappointed !

Lorna

May 2025Verified booking

4/5

Saw penguins on way out clearly and up close. Online tickets worked great. Appreciated buggy for husband who had difficulty walking so far. Some people didn't follow Ranger's directions, sit on bum and no phones. Thank you great evening.

Mr

May 2025Verified booking

5/5

This was first time for my mum and sister and they loved watching the little guys waddling towards their burrows. I had booked tickets online which was a seamless experience. Glad to see their were plenty of food options as we were hungry. The only not so good experience was trying to locate the charging station.

Peter

Apr 2025Verified booking

4/5

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Carly

Apr 2025Verified booking

3/5

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Martin

Apr 2025Verified booking

3/5

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

Jasmin

Apr 2025Verified booking

5/5

I love the ambiance of the place, the high light of the penguins parade is amazing and they are so cute. Would love to come back again. Such a great and beautiful experience 🥰

Mary

Apr 2025Verified booking

3/5

The wait of more than an hour and fifteen minutes was too long on a hard bench. It was quite dark when the penguins came ashore in dries and drabs, not really a parade. I'm glad I went, but was a bit underwhelmed.

Manmeet

Apr 2025Verified booking

4/5

Ticket experience was good. The facility excellent, restaurants good. The guide at facility was not too clear in speaking. Plus weather did not go our way. Lots of rain but watch cute little penguins great experience.

Chloe

Mar 2025Verified booking

5/5

The guides were so helpful and experienced within the answers to questions. They were so friendly, I definitely felt seen with questions I had. I am definitely coming back, it is one of those experiences that I just can't wait to experience again.

Kerry

Mar 2025Verified booking

3/5

We loved seeing the penguins although we came at a bad time (when they were moulting) and not many came up the beach. We didn't like the fact that we were told to arrive at 6.45pm when the penguins actually didn't start to arrive until 8pm. The two kids were totally bored and over it by the time we saw the penguins!

Holly

Mar 2025Verified booking

5/5

Accessibility was key and was handled perfectly! My mum has bad hips and needed a wheelchair to get to the viewing area. The staff were very helpful and friendly making this a great experience. It is also great to see the level of protection being maintained for these precious animals.

Lucinda

Mar 2025Verified booking

5/5

We had a really great vantage point sohad a cloe encounter with the penguins staff pointed out where to see penguins as we were lea ving gift shop was great and I formation about the work they do at the centre was very informative. Happy to know the money goes into maintaining and improving the environment for the penguins and visitors

Aida

Jun 2025Verified booking

4/5

Beautiful experience for kids., infirmation is amazing.

Astrid

Jun 2025Verified booking

5/5

It all went smoothly especially given how many people were there.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Meryem

May 2025Verified booking

5/5

We had a great experience. The one hour cruise was amazing. Our stay should have been longer.

Ishan

Apr 2025Verified booking

5/5

It was a great experience and we saw lot of Penguins there.

Gracie

Apr 2025Verified booking

4/5

Loved the parade but unsure of the numbers advertised we where lucky to see 100 come yet 419 reported to have come in

Freida

Apr 2025Verified booking

5/5

Everything, courtesy of the guides n the viewing of the penguins. Thank You all very much. Keep up your good work.

Leanne

Apr 2025Verified booking

5/5

Seeing the little penguins in their natural environment was delightful.

Jessica

Mar 2025Verified booking

5/5

3 parks pass - good price and easy to purchase.

Ankit

Mar 2025Verified booking

5/5

Best arrangement! Although saw few penguins but love the Place!

Dianne

May 2025Verified booking

4/5

We liked wht we could hear of the commentary. Easy to book and find strt off point

Tonalee

Jun 2025Verified booking

2/5

The trip wasn't great... though the company can't control screaming kids, it was very hard to hear any of the information over the speaker. Also, I guess Melbourne (Yarra River) isn't as beautiful as the river cruise we took in Brisbane. I guess I missed the 'Docklands' destination description when I booked.

Walaa

May 2025Verified booking

2/5

The tour should show the dockland area but they cancelled it .

James

Jan 2025Verified booking

5/5

Fantastic way to see the lower Yarra. Lovely crew, comfortable boat, great views with an informative commentary. Spend time on the stern deck if the weather is good but don't forget to duck for the bridges.

Timothy

Jan 2025Verified booking

4/5

Perfect weather and friendly onboard staff.

Saurabh

Dec 2024Verified booking

5/5

Great experience for entire family

Akshay

Jan 2025Verified booking

4/5

The ease of booking was vey good. Quality of cruise was good. The audio is very poor. It should be heard to understand what is happening and which aites are we visiting.

Simran

Jan 2025Verified booking

5/5

It was very good experience i mean its very smooth you dont have to wait about anything.

Sara

Dec 2024Verified booking

5/5

Lovely cruise. Very informative.

Kylie

May 2025Verified booking

5/5

Good information, on time, amazing experience.

Katherine

Mar 2025Verified booking

4/5

The ferry crew were excellent and the commentary along the river very informative.

Kristopher

Feb 2025Verified booking

4/5

The crew's assistance with me and my partner boarding on. Ashamed that the front row's window traped shut by the front door. Otherwise the service was exemplary.

Jennifer

Jan 2025Verified booking

5/5

Booking tickets was easy & the pier for departure was easy to find. The cruise was well organised & left on time. We enjoyed the experience immensely, although we had to move seats to avoid two neighbouring couples who were oblivious to us & speaking to each other at the tops of their voices. It was during the Aust Open season & being a warm day, the boat had quite a few tourists on board . The downside to this was that the commentary was almost inaudible. However this cruise along the Yarra to Williamstown is an awesome way to see the many beautiful office & apartment buildings & linear parklands lining the river at Southbank, Docklands, Fishermens' Bend & Williamstown. Just a fantastic way to view our beautiful city, river & environs. We intend to do it again oneday.

Vineetha

Feb 2025Verified booking

5/5

Smooth ferry ride, cruising the sights of Malbourne. Very relaxing

Harvinder

Jan 2025Verified booking

5/5

Easy to book and Good commentary by the staff.

German

Dec 2024Verified booking

1/5

The ferry was cancelled due to the high tide. I am asking for the full refund of my 4 tickets,

Karen

Oct 2024Verified booking

3/5

It was half hour late leaving and there was erratic info, no seats or shade for waiting.

Lijun

Jul 2024Verified booking

5/5

It was our first time taking this ferry. I was thrilled by the very nice and helpful onsite team, as well as the ferry team. It was very memorable time for me and my boy. I will definitely recommend to friends!

Juliet

Apr 2025Verified booking

5/5

The dinner cruise was really nice, great food, friendly and helpful staff, great views. A nice relaxing night

Ray

Mar 2025Verified booking

5/5

Friendly attentative staff. Excellent dinner and free flowing drinks. Lovely gentle cruise down the river.

Clinton

Mar 2025Verified booking

5/5

Everything was great from the booking process and the cruise with great food and drinks. We would look to book again in the future.

Carrie

Jan 2025Verified booking

5/5

Great experience with friendly staff and great views of Melbourne. Great food and always topping up our drinks. Will be back next time I'm in Melbourne . 🙂

kelvin

Oct 2024Verified booking

5/5

The staff were warm and welcoming with awesome hospitality. The meal and unlimited drinks were great. The atmosphere was calm and relaxing with beautiful view of the city at night. It's definitely worth it as we had a brilliant time.

Malcolm

Sep 2024Verified booking

5/5

From the time we boarded until we left the staff were exceptional. Extremely friendly and always right there to top up drinks before your glass was even empty. But it didnt feel like they were hovering. The food was plentiful and very tasty. The seating was not cramped so there was no problem moving around. Very relaxing from the top deck watching the night lights of Melbourne. Had a great experience celebrating my husbands 71st birthday.

Emanuel

Aug 2024Verified booking

5/5

The attention and food were to our liking, I recommend this place to my friends.

Lauren

Jun 2024Verified booking

5/5

Had a wonderful time on the Spirit of Melbourne dinner cruise. Location was easy to find, people were shown to their tables quickly and every spot had a great view. Food was delious and staff were very friendly and always asking if you needed anything. The included drinks were always being topped up! Definitely got bang for buck and had a pleasant time.

Deborah

Mar 2024Verified booking

5/5

Loved the scenery, food and service. Second time on Melbourne River Cruise and enjoyed it even more than first!!! Diappointed with ticketing service as it is out of Australia and charged considerable O/S bank fees .

Barbara

Apr 2024Verified booking

5/5

Great food,great views, great service. Well done!

Ludivine

Apr 2024Verified booking

3/5

There was no major issue, but it was very odd to share the desserts (based on the description and price, I assumed that each person was getting smaller pastries and not big ones to share) and to eat the cheese platter after the desserts AND even worse after coffee/tea. It might be an Australian custom, but it is really bad for the stomach and I guess it would be safer to propose to have coffee / tea after the cheese.

Gordana

Apr 2024Verified booking

3/5

The actual floating restaurant was nice and food was delicious. This was meant to be scenic tour, however it was dark and there was nothing interesting to see upstream. As a restaurant it was great, but it failed to be a scenic ride.

Gregory

May 2024Verified booking

5/5

The night was fantastic, beautiful food and very friendly staff on board. Excellent night.👍

NARELLE

Apr 2024Verified booking

5/5

It was an amazing night The staff were great Food was delicious Cruise was very relaxing

Debbie

Apr 2024Verified booking

5/5

Amazing food and wonderful staff. Great night had by all

yasmin

Apr 2024Verified booking

5/5

Value for money greate food and drink as well good service